Today's Active Blog Posts

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Continuing Education is the Key to a Thriving Dental Practice
As I am writing this blog post I am attending a CE course in Utah provided by Dr. PK Clark at his Whitecap Institute. This is a week long course and it is providing a truly amazing experience for those attending. The attendees range in experience from a young Dentist who has been in practice for a...  Read More
Noise and Distractions at the Front Desk
Hear Ye, Hear Ye! It looks like it’s time to muster the troops and expound upon a worthy virtue! The subject of the day is the old adage—“Silence is golden.” An adage, of course, is a simple truth. And the truth of the matter is, the front desk can be more effective...  Read More
Encourage Patients to Take Advantage of Unused Insurance Benefits During the Last Quarter of the Year
Beginning in August, inform your patients that their yearly insurance benefit is about to end. You can do this several ways. You can send an End of the Year Insurance letter, have staff communicate it verbally to patients or print it on statements going out. A message should print on every...  Read More
Handling Complaints of High Fees
When a patient says, "Your fees are too high" show surprise and say, "Our fees are too high?" and wait for their response to see what they have on their mind. Sometimes people do not say what they mean. They might think it should cost less, or they may think they cannot pay the whole fee now....  Read More
Transition Jeopardy
Hopefully you all had a fun safe 4th and are focused on finished 2013 in strong form! This post is an open invitation to ping me Alex Trebek style about all things transition-related. I will then try my best to answer in the form of a (most likely run-on) question. Extra points for...  Read More
The Theory of Intelligent Toothbrush Design
Believe it or not, the fundamentals of toothbrush design haven’t changed much since ancient Egypt. That’s not quite as old as dirt, but it’s in the same civilization ballpark as when the Pharaoh Ramses spearheaded Egypt’s first national dental campaign to fight plaque....  Read More
Stem Cells and the Future of Dentistry
Embryonic Stem Cells Stem cells have the ability to transform into different types of cells. Stems cell hold the key to cell development and cell renewal and repair. Stem cells are derived from two sources. First,...  Read More
(Man, blogging is hard!)  Also, Associate and Partner Contracts
First, happy 4th of July week everyone! We've got incredible weather here in Minneapolis (for once!). Hope you and your loved ones can enjoy some time off. We wanted to share this post due to several recent encounters with multi-doctor practices where there was a solo owner and one or more...  Read More
Shining a Light on Laser Dental Technology
When Luke Skywalker and Darth Vader introduced us to laser technology in that galaxy far, far away, I wonder if there were any dental nerds that thought, “I’d bet I could really zap a cavity with that,” or “The Force is strong with this one?” Lasers have been used...  Read More
Good Vibrations About Air Abrasion Technology
Dread the vibration of the dental drill and the needle that turns our knees into jelly and our mouth into a bottomless drool pool? Hope springs eternal as a 1940's invention that eliminates the need for drills and needles is enjoying a popular resurgence. Introducing - air abrasion technology! As...  Read More
We Can Do Better Than This!
Recently the American Dental Association reported that in 2010 only 37% of the adults in the US visited the Dentist (). Ughhhh…......We can do better than this. We need to do better than this! If you are reading this blog post, I suspect that you are as passionate about helping people...  Read More
Dental Deja Vu - 5 Posts Revisited
Today we thought we'd do something different in Agent Straight-Talk – and do it David Letterman style. Something bold, fresh and rarely done in this space. Best of all, it will be good for your teeth, will increase your oral awareness, and improve your general dental well-being. If it makes...  Read More
You are the Educational Elite
Dear Doctor, Did you know that as a dentist you are in the top 2.94% of educated people in the country? As we get further along in our practice lives, it is very common to forget all of the hard work and sacrifice that it took to get those three letters after our names. For most of us, our DDS or...  Read More
Apicoectomies Preserve Teeth & Periodontium
has an established record of success. Modern materials and equipment (microsurgery) make it even more successful. It has become more commonplace for those who market implants to downplay the benefits of endodontic surgery, and perhaps misinform patients regarding the benefits of endodontic...  Read More
Grow Your Whitening Business in the Wedding Season
If you have been a regular reader of this blog you know I am passionate about using whitening as a practice-building strategy. With the June wedding season on the horizon, now is a great time to promote whitening in your office. Here are a few tips/suggestions I recently discussed in an interview...  Read More
We Can Do Better Than This!
Recently the American Dental Association reported that in 2010 only 37% of the adults in the US visited the Dentist (). Ughhhh………We can do better than this. We need to do better than this! If you are reading this blog post, I suspect that you are as passionate about helping...  Read More
Consultant Tip: Go for Your Dreams
Dentists go to great lengths to try and build their practices. They invest a tremendous amount of time and money to become dentists and set up a practice by getting through college, dental school, and continuing education courses. They invest heavily in office space, dental equipment, office...  Read More
Actions and Words of the Dental Team Can Increase Cancellations or Prevent Them-Tip #4
Tip #4- Don't Break Agreements With Patients. As I share how actions and words of the dental team may increase or prevent cancellations, I can’t leave out this one on breaking agreements with patients. I see practices calling patients to move up their appointments as they try to fill open...  Read More
Can You Afford to Ignore this Group?
As I write this blog post I am preparing to speak at the 1st Green Dental Conference hosted by the Eco-Dentistry Association coming up in Sundance, Utah. Since becoming familiar with this organization and the wonderful people who run it, I have come to embrace the concept of practicing...  Read More
Teeth & Dental Implants: Not the Same
At the recent AAE Convention, presented a lecture on implant outcomes. Dr. Nowzari is a diplomate of the American Board of Periodontology and the former director of advanced periodontics at USC from 1995 to 2012. Dr. Nowzari discussed the difference between the tooth and an implant from a unique...  Read More
The Toothcop Weighs In On the Tulsa Dentist Story- A Must Read for Every Dentist!
I waited to write about this story for a long time. I didn't want to jump on the hype band wagon. Every dental blogger out there is writing about this story. Then I realized, I have a different take. This is the real story that needs to be told. This is long, so print it out and read it at your...  Read More
The Future for Solo Practitioners
Inasmuch as it may seem like there is a groundswell of dental "groups", dentists of all ages looking to buy/own/grow their own practices should be viewing the prospective wave of Boomer retirees as a net-positive on every level. Yes, the economy has been poor. Yes, school-related debt is as high...  Read More
Consultant Tip: Referrals and New Patients
Many new patients are referred by successfully handled new patients. When you start something new, you try to talk all of your friends into doing the same thing so you will feel you are doing the right thing. For this reason, the new patient is most interested in his dental care and more likely...  Read More
Is Your Overhead Over Your Head?
As a follow up to my post regarding the next most influential factor on practice valuation is non-real estate overhead - i.e. your staffing, lab, and supply choices. Common Topics: Tenured Staff - It is not unusual to encounter practices with highly tenured staff that have received fixed wage...  Read More
Dental Practice Valuation Methodologies
The most common industry vernacular for expressing the valuation of a dental practice is as a percentage of annual receipts (collections) - e.g. "...I sold my practice for XX% of my receipts for the last twelve months..." Now, inasmuch as this is the long-standing tradition of discussing...  Read More
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