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Can we really hold others Accountable?
It is not only WHAT WE DO, but also WHAT WE DO NOT DO for which WE ARE ACCOUNTABLE. ~John Baptiste Moliere We devise rules and regulations to create and maintain accountability in our organizations, and yet, ironically, if we hire people who are highly accountable, rules and regulations are seldom...  Read More
Avoid the dangers of “Groupthink”
Encourage dialogue and open discussion with your team to avoid groupthink. You have heard me say that we attract staff by reflecting an authentic image of ourselves that resonates with those who share our values and purpose. This is how we build an organization that reflects what we individually...  Read More
Living in the Gap with your Goals
Create an action plan to bridge the gap between your current reality and future goals. Part of what I do as a trained Executive Coach is help clients create distinctions between where they are now and where they would like to be in the future. Creating this distinction often moves a client to a...  Read More
Five Benefits of Coaching for Dentists
Business coaching will help you achieve the same benefits as experienced by corporate America. Although executive coaching is relatively new to the healthcare industry, Forbes cites it as the second fastest growing profession in the country. It has become the transformational process of choice for...  Read More
Create a Dental Office Where People Want to Work
5 Strategies to Improve Positivity in your Dental Office In their book, How Full Is Your Bucket?, Tom Rath and Donald O. Clifton provide the student of practice management with a powerful lesson in understanding human potential and motivation. The metaphor in this book suggests that each person...  Read More
The Cost of Success
Have you thought about the cost of the success you’re seeking? You can earn more, but it’s going to cost you. It’s going to cost time, money, energy and resources. What’s your expectation of success? How will you measure it, to understand if you have achieved a certain...  Read More
What Makes a Leader?
Do you have what it takes to be a leader? Leadership is an investment. Making the decision to be a leader will cost you something. As with any decision you make in life, you’ve got to invest your energy, time, and mental resources to be successful. When you are a leader, you have to give....  Read More
People Management vs Process Management
I think we might have missed the boat when it comes to how we view the art of management. Whenever I have the pleasure of speaking at dental meetings, I ask the attendees to raise their hands if they think they’re good ‘people managers’. Invariably, hands are raised. A lot of...  Read More
A Reflection of You in Your Staff
Finding the right staff Hiring the right staff seems to be a universal problem and, yet, we all know of certain offices that just seem to attract the best people and never experience the “revolving door” phenomenon that characterizes excessive staff turnover. Some dentists have resorted...  Read More
Vision as a Future Memory
If you spend much time reading leadership literature, you will most assuredly appreciate the amount of time and energy that is spent discussing vision as a prerequisite to effective leadership. According to modern leadership thought, a leader’s vision creates the framework for...  Read More
Are You Leading or Managing Your Team?
Leading change is distinctly different than managing it. Let’s say you’ve got a crisis going on with one of your kids at home, or one of your employees at work. It’s normal to react to it, to step in as the problem solver to figure out the solution. That’s managing the...  Read More
Why Lead? (Part 2)
In Part I of “Why Lead” I presented a few of the key professional benefits of becoming an authentic value based leader. In Part II, I present some of the most significant personal benefits experienced when one embraces this form of leadership. Leadership creates harmony between...  Read More
Why Lead? (Part 1)
It has been said that “good is the enemy of great”. If we consider the meaning behind this phrase we can begin to understand why there is often little motivation for healthcare providers to acquire the leadership skills that are essential for transforming a good clinical practice into a...  Read More
The Abundant Leader
I love the idea of abundance. I don’t see abundance as a philosophy. I see it as a lifestyle. People who lead an abundant lifestyle see their universe as infinite. They demand win-win scenarios in their personal and professional lives. In their world it is not just acceptable for...  Read More
Leadership: Strength through Vulnerability
As Parker Palmer states, it is through our vulnerability to doubt, despair, and pain that we are able to fully experience the joys of faith, hope, and love. Imagine how shallow life would be if we were unwilling to accept the risk inherent in our vulnerability. I would venture to say that most...  Read More
A Lesson from Picasso
What can Picasso teach us about Self-Worth? I recently read a short story about the world renowned artist, Pablo Picasso. It seems that Picasso was prone to scribbling pencil images on pieces of scrap paper or even napkins, and as his fame increased, and the public clamored for his art, even these...  Read More
How Blind Spots & Self-Limiting Beliefs Hold us Back
Are your Blind Spots keeping you from Achieving your Goals? Several years ago I developed the tagline “Line of Sight Leadership” which referred to a leader’s ability to develop a clear and unobstructed vision of where they (and their organization) are now and where they want to be...  Read More
Does Your Organization Create “Learned Helplessness”?
What can business learn from mice? B.F. Skinner, a noted 20th century behavioral psychologist, conducted an intriguing and provocative experiment using laboratory mice. Using behavioral conditioning he was able to condition one group of mice to believe that through their actions they were able to...  Read More
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