Beyond the Morning Huddle- HR Management for a Successful Dental Practice

Ann Marie Gorczyca D.M.D., M.P.H., M.S, Beyond the Morning Huddle- HR Management for a Successful Dental Practice
Speaker: Ann Marie Gorczyca D.M.D., M.P.H., M.S
Category: Practice Management
Format: MP4 Video Released: 8/17/2016
Running Time: 1 hour Expiration Date: 8/16/2019
  3.0 (2 Reviews)
Pin It

CE Details

Credit Details
This electronically delivered self-instructional program is designated for 1.5 hours of CE credit by Farran Media.
AGD Code: 550.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.


Human resource management is complex. A thorough understanding of HR will help you conquer this challenge. In this course strategies and solutions to help your dental practice be the best it can be are discussed. Learn management tips, risks and policies needed to protect and promote performance and teamwork in your practice.

Description of Speaker:
Dr. Ann Marie Gorczyca is a Clinical Adjunct Professor of Orthodontics at the Arthur A. Dugoni School of Dentistry, University of the Pacific, where she speaks on clinical and practice management topics including marketing, teamwork, treatment coordination, customer service, management systems and human resource management and clinical orthodontics. She is a frequent lecturer and was a marketing speaker at the 2011, 2012 and 2014 American Association of Orthodontists (AAO) Annual Sessions, and will also be a speaker at the AAO in 2015. She is author of the book It All Starts with Marketing and her soon to be released book Beyond the Morning Huddle - HRM for a Successful Dental Practice.

In teaching and clinical practice for over 25 years, Dr. Gorczyca is formerly a faculty member at UCSF School of Dentistry and has received teaching awards from UCSF and University of the Pacific Dental Schools. She is a Diplomate of the American Board of Orthodontics and a member of the Angle Society of Orthodontists.

A graduate of Wellesley College, Harvard School of Dental Medicine, and Harvard School of Public Health, Dr. Gorczyca completed her advanced orthodontic residency and received a Master of Science degree in Oral Biology from Northwestern University. She also has a Master's Degree in Public Health in Health Management and Policy.

Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
  • Learn the 12 step hiring process for acquiring outstanding new team members
  • Review the critical role of an up-to-date team handbook
  • Review strategies for one-on-one immediate feedback, cross-training, attendance and motivation
  • Create a culture of accountability by utilizing 360 degree reviews to foster desirable work behaviors and eliminate undesirable ones
  • Learn how to interpret references, make good hires, prevent unemployment claims, and terminate legally
  • Learn how to organize performance assessments and HR benefits
  • Create a positive work environment which is productive, stress free and incorporates work life balance

The speaker declares that neither she nor any member of her family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program nor has a financial arrangement with any product or service mentioned in this course. The speaker discloses that she has a financial interest in consulting dental professionals in the subject matter that she is lecturing on.

Pin It

CE Reviews


3.0  (2 Total Reviews)
1 people would recommend this course to a friend.
Instructor spoke clearly and was easy to understand 4.0
Course material was informative, organized, and up to date 3.0
Course objectives were consistent with course as advertised 3.0
Honestly cannot recommend...
iltsa iltsa
8/30/2016 4:15:57 PM
Instructor spoke clearly and was easy to understand 3
Course material was informative, organized, and up to date 1
Course objectives were consistent with course as advertised 1
The whole time is spent talking in generalities, speaking about archetypical employees and going through the slides for the sake of going through slides.. I am not saying I learned nothing but for the money and time it's relatively speaking not a good choice.
Don't hide from this course!
Yar Yar
8/28/2016 10:34:31 AM
Instructor spoke clearly and was easy to understand 5
Course material was informative, organized, and up to date 5
Course objectives were consistent with course as advertised 5
Dentists generally leave the hiring and firing to others and then wonder why they have lost control of their practice. We need to know more than just how to fix teeth and many headaches come from staff problems. Heading into next week's employee review will be much easier after watching this video (should read the books mentioned as well).
American General Dentistry (AGD), Program Approval for Continuing Education (PACE) approved, FAGD / MAGD CreditApproved PACE Program Provider
FAGD / MAGD Credit
Approval does not imply acceptance by a state or
provincial board of dentistry or AGD endorsement.
1/1/2016 to 12/31/2018
Provider ID# 304396
American Dental Association (ADA), Continuing Education Recognition Program (CERP) provider
Farran Media is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.5 hours of verifiable CPD.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

Computer Requirements:
Click here to see a list of computer requirements before taking the course.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
To reap the full benefits of this CE course, the presenters (Howie Horrocks and Mark Dilatush) have agreed to create a marketing plan specifically tailored to your practice and your specific market area. Having your marketing plan printed and open while you view the course material, will greatly individualize your learning experience.
Loading the player...


©1999-2017 Dentaltown, L.L.C., a division of Farran Media, L.L.C. · All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 · Phone: +1-480-598-0001 · Fax: +1-480-598-3450
Email Administrator: