The Devil's in the Details: How Your Office Policies Can Help You... or COST You. Recorded Live at Townie Meeting!

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Townie Meeting 2014 Lecture Series
This course is part of Townie Meeting 2014 Lecture Series
Series View Cost: $225
Course Count: 16
Series Credit Cost: +$225
Total Credits: 32
Paul Edwards, The Devil's in the Details: How Your Office Policies Can Help You... or COST You. Recorded Live at Townie Meeting!
Speaker: Paul Edwards
CE Credits: 2
Format: MP4 Video
During this interactive and eye-opening HR training course, Paul Edwards will unmask the most common employment policy mistakes many dental practices inadvertently make. You will learn which policies ...more
  • 5.0 (1 Review)
  • Running Time: 1.5 hours
  • Released: 1/7/2015
  • Expiration Date: 6/30/2019
  • Review Date: 6/30/2016
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CE Details
Credit Details
This electronically delivered self-instructional program is designated for 2 hours of CE credit by Farran Media.
AGD Code: 550.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

The fee to view the entire series is $225. There is an additional fee of $225 to take all exams and claim CE credits for this series.


Every year, hundreds of employment laws are added or changed at both the federal and state levels. As an employer, you must be 100 percent compliant with all of these laws 100 percent of the time to avoid penalties, fees and vulnerabilities when you let someone go. But unless you’re an HR expert or an attorney, staying current and getting everything right isn’t just hard, it’s impossible.

During this eye-opening HR training course, Paul Edwards will unmask the most common employment policy mistakes many dental practices inadvertently make. You will learn which policies you can’t afford to guess at or borrow from someone else, which ones you’re missing and desperately need, and what you must do to protect yourself and your practice. You’ll also learn the 10 best tips for identifying and hiring the best team for your practice. Don’t become a victim of your own policies and the “devilish” details they hide!

You will develop an advanced understanding of HR and employment laws as they apply to you and your staff, discover which 10 “deadly” policy mistakes are probably already in your employee handbook, learn how hiring better will solve 90 percent of the issues you’ll face as an employer, and identify steps to protect yourself and your practice from frivolous and expensive employment lawsuits. Recorded Live at Townie Meeting 2014!

Description of Speaker:
Paul Edwards is the co-founder and CEO of CEDR HR Solutions (Center for Employment Dispute Resolution), together with Douglass Lodmell. CEDR was established back in 2006 as the premier provider of customized employee handbooks for dental and medical professionals of all sizes and specialties across the United States. Paul has over 20 years of experience as a manager and business owner. He is well-known throughout the dental community for his expertise and specialty in helping dentists successfully handle employee issues and safely navigate the complex and ever-changing employment and labor law landscape. Paul is a frequent contributor to AADOM newsletter and Dentaltown online forums, and regularly speaks at dental seminars, conferences and CE courses across the country.

Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
  • Identify the 10 deadliest employee policies many dentists believe are harmless, and the dangers they conceal
  • Learn how to self-audit your HR practices and policies to see if they're legal, and why having no handbook is no protection at all
  • Understand why documentation is your best defense
  • Learn why neither your payroll company nor accountant will protect you from wage and hour mistakes, and why no template can possibly work when you need it
  • Learn why hiring better in the first place will solve 90 percent of the issues you'll face, and the 10 best tips for finding and hiring the best staff members for your team
  • Identify what more than half of dentists are doing illegally right now when it comes to CEs and seminars
  • Attain advanced understanding of which employment laws apply to you and your staff

The speaker discloses that he has a financial interest in consulting dental professionals in the subject matter that he is lecturing on.

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CE Reviews


5.0  (1 Review)
 1 person would recommend this course to a friend.
Instructor spoke clearly and was easy to understand
Course material was informative, organized, and up to date
Course objectives were consistent with course as advertised
User: Peyton
Date: 2/11/2015
Instructor spoke clearly and was easy to understand
Course material was informative, organized, and up to date
Course objectives were consistent with course as advertised
A lot of good information.
CE Policies
American General Dentistry (AGD), Program Approval for Continuing Education (PACE) approved, FAGD / MAGD CreditApproved PACE Program Provider
FAGD / MAGD Credit
Approval does not imply acceptance by a state or
provincial board of dentistry or AGD endorsement.
1/1/2016 to 12/31/2018
Provider ID# 304396
American Dental Association (ADA), Continuing Education Recognition Program (CERP) provider
Farran Media is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 2 hours of verifiable CPD.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

Computer Requirements:
Click here to see a list of computer requirements before taking the course.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
To reap the full benefits of this CE course, the presenters (Howie Horrocks and Mark Dilatush) have agreed to create a marketing plan specifically tailored to your practice and your specific market area. Having your marketing plan printed and open while you view the course material, will greatly individualize your learning experience.

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