DC Dental Unveils High-Efficiency Warehouse Distribution System

Posted: June 29, 2018
Edited by Dentaltown staff
 
BALTIMORE—DC Dental, an independent dental supplier dedicated to helping doctors run their small businesses more efficiently and profitably, has launched its technologically-advanced warehouse distribution system for the company’s inventory of more than 30,000 dental products.

The new system is the culmination of a five-year development effort that required an investment of more than $2 million and over 3,000 labor hours.

“There isn’t another warehouse exactly like ours anywhere in the world,” said DC Dental CEO David Charnowitz. “That’s because we started with our customer in mind and walked things back from there. Our aim is to instill in our customers the belief that when they order something from us, it’s going to be easy and help them run their practices more smoothly. Dental practitioners are demanding price, value and transparency more than ever before. We’ve taken the lead in reshaping our offerings and delivery systems to focus on this growing trend.”

The streamlined, centralized ordering/distribution system integrates elements from four advanced software platforms, each of which incorporate artificial intelligence (AI) through robotic automation. These AI software tools have been customized to deliver four key outcomes related to the customer experience: materials handling efficiency, auditability, processing speed and order accuracy. The new system flows a customer order through three integrated material handling “zones."

“Because we are a nimble company, we can keep our ear to the ground and will continue looking at the best and newest technology to make sure we are consistently delivering an excellent experience for our customers," said Charnowitz.

For more information, visit dcdental.com.
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