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DentalXChange Launches New Credentialing Solution with Delta Dental of Colorado

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Posted: August 7, 2017
Edited by Dentaltown staff

DENVER—DentalXChange, the creator of electronic claims solution, ClaimConnect, has announced a new partnership with Delta Dental of Colorado. The two companies will launch a co-branded edition of DentalXChange’s DDS Enroll software.    

The new offering will give Delta Dental providers the ability to complete credentialing requirements online—not only for Delta Dental of Colorado but for many different insurance companies, which will increase provider utilization, according to Cheryl A. Lerner, DMD, vice president of network and clinical management for Delta Dental of Colorado.

“Credentialing is a major pain point for dentists and insurance companies alike,” said Lerner. “Providers must be recredentialed every three years in order for claims to be processed. Without renewed credentials, providers can lose thousands of dollars each year in unpaid claims, while insurance companies exhaust hours and resources attempting to track down renewal applications.”

In addition, LeAnn Morris, vice president of business development for DentalXChange, says that the traditional credentialing process also lends itself to costly errors.

“Currently, dental offices nationwide are sent credentialing renewal reminders via mail, which are easily overlooked,” said Morris. “Our partnership with Delta Dental of Colorado gives us the opportunity to address and rectify industry inefficiencies. With our new digital solution, providers will be able to access credentialing information online, input data digitally, upload supporting documents easily, indicate required fields and data requirements quickly, and securely sign forms electronically in order to reduce time and errors in the credentialing process.”

Morris says the new DentalXChange co-branded DDS Enroll solution will be one of the first to offer a solution that is designed specifically for the dental industry that will support multi-carrier credentialing.

“Many providers have contracts with up to 30 different payers,” she said. “In the past, these dental practices would have to spend countless hours fulfilling lengthy credentialing applications for each carrier individually. With our new software, providers will be able to enter their information and upload documents only once and that data will be applied across all applications, which saves time and money for a busy practice.”

The new co-branded DDS Enroll solution will also enable Delta Dental of Colorado to maintain quality control, according to Lerner, who explains that the California-based DentalXChange team will follow up with providers individually as needed to assist with the online credentialing platform.

DentalXChange will integrate a series of digital features into the new co-branded DDS Enroll platform, including: auto-populating fields, document repository, e-signature, tracking progress, virtual reminders, and free training and troubleshooting.
 

 
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