DentalXChange Announces Integrated Attachment Service

Posted: May 2, 2017
Edited by Dentaltown staff

IRVINE, Calif.—DentalXChange, the creator of electronic claims software ClaimConnect, has released a new attachment service to optimize the claims process for both payers and providers.

The attachment service is fully integrated into the ClaimConnect application, offering enhancements and improved claims management previously unavailable to dental offices. These enhancements save providers’ time, as well as improve the efficiency and quality of documentation for the payers, according to Scott Wellwood, president of DentalXChange.

“This is a natural extension of our industry leading online claims service,” said Wellwood. “The idea of having to go back and forth between separate software systems in order to prepare claims is antiquated.  Now, we have a single software application for creating claims and attaching documents, resulting in improved efficiency for providers.”

The company’s new attachment service allows dental providers to attach supporting documents such as X-rays, periodontal charts, EOBs, narratives or any other documentation that may be required by dental insurance companies to adjudicate a claim, without having to open a separate program or mail hard copy documents or films.

“Time is a crucial element when it comes to insurance claims,” said Wellwood. “Payers need supporting documents to accompany the claim in order to fulfill the providers’ expectation of prompt payment.  Our new attachment service addresses both of these needs, and does so in a way that is intuitive to the user.”

DentalXChange’s new attachment service was created and refined based on input from longstanding customers.

“When we began designing this software, we talked to a wide range of our providers and payers. Their input led to significant improvements and functionality, with many features that are industry firsts,” said Wellwood.

Some of the customer requested features include: system notifications, optimized image tools, fully customizable platform, secure archive and low cost, contract-free structure.

For more information, visit dentalxchange.com.
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