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Displaying items 1 to 25 of 35
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Posted 4 days ago by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 8
HR Audit Checklist - The Hiring Process
You can begin your audit with a deep look into your practice's hiring process. After all, this is the first interaction that employees will have with your practice, and when it runs smoothly, it sets the foundation for the rest of their time there. You also need to make sure that you are not using...Read More
Posted 7/11/2017 by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 6
Employment Law Compliance
If you are not aware of the ever changing landscape of employment law, you could sustain a substantial financial loss. Personnel issues that arise in a dental practice are a major source of stress for most dentists. Dealing with complex employment matters can be challenging, emotionally draining,...Read More
Posted 7/5/2017 by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 13
Legal Compliance/HR Best Practices Audit Series: Part 2
It is important that every practice owner conducts a best practices audit to ensure their practice is in compliance with state and federal law. Usual areas of inquiry in a compliance/best practices audit include the following: Involuntary Reductions in Force Insurance (i.e., EPLI) ...Read More
Posted 6/23/2017 by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 19
"Must Do" HR Compliance Checklist Series - Employee Discipline and Termination
It is important to conduct a regular review of your HR (human resources) procedures to ensure compliance with the law and prevent employee lawsuits. The checklist below features key steps for evaluating your management practices. All practices should have policies and procedures in...Read More
Posted 6/23/2017 by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 9
"Must Do" HR Compliance Checklist Series - Employee Discipline and Termination
It is important to conduct a regular review of your HR (human resources) procedures to ensure compliance with the law and prevent employee lawsuits. The checklist below features key steps for evaluating your management practices. All practices should have policies and procedures in...Read More
Stay in Touch: Personalized Communication with Your Patients
As the office manager of a paperless office that utilizes all the latest technology available to our industry, I was shocked when I heard nearly one-third of the dental offices in the United States do not use any appointment reminder service to help confirm patients. Our office has worked with an...Read More
Posted 6/19/2017 by dentalattorney in The Overlooked Basics   |  Comments: 0  |   Views: 13
"Must Do" HR Compliance Checklist Series - Performance Reviews
It is important to conduct a regular review of your HR (human resources) procedures to ensure compliance with the law and prevent employee lawsuits. The checklist below features key steps for evaluating your management practices. Performance reviews should be conducted for all...Read More
Posted 6/7/2017 by jmrenken in Dr FriesWithThat   |  Comments: 0  |   Views: 10
Who Are Your "Underserved Patients"
It can be tough getting dental care these days. If you put yourself in the shoes of patients for just one minute, what do you see? For some (the ones with great insurance) there are few worries associated with dental care. For others, you’ll see expensive, inaccessible treatment because...Read More
Posted 7/6/2015 by Mary Beth Bajornas in Maximizing Scheduling Opportunity   |  Comments: 0  |   Views: 834
There IS a difference between "answering the phone" and "working the schedule".
Answering the practice phone, just to say you answered the phone is completely pointless unless you are DOING something with those answered calls. We all know the importance of answering your practice phones. Minimum of 45 hours a week. During the WHOLE day. Every working day of the year,...Read More
Posted 8/19/2014 by dunnmktg in The Dunn Show   |  Comments: 0  |   Views: 4234
More Social Media Musings
My friendof Innovative Dental Technologies posted a thought-provoking comment to one of my recent articles. And I've finally gotten around to writing some of my thoughts on his questions. In his comment, he wrote: "...I would like to read your opinions on the proper amount of time spent on social...Read More
Posted 8/15/2014 by dunnmktg in The Dunn Show   |  Comments: 0  |   Views: 5217
5 Questions with Connect the Dents
This inaugural installment of5 Questions With...features Dr. Tony Stefanou, dentist, entrepreneur, and founder of Connect the Dents. Connect the Dents is a consultancy specializing in dental mergers and acquisitions. Michael Dunn: Tell us about Connect the Dents. What service(s) do you offer? Dr....Read More
Posted 7/1/2014 by JVanHorn in DentistMetrics   |  Comments: 0  |   Views: 1887
Simple 5 Step Guide to Tracking Your Practice's KPIs.
I've spoken with hundredsof dental practice owners. Some have been successful, other's... not so much. Have you ever heard this before? The dentist gets comfortable and doesn't notice the rising temperature in his practice. He focuses on the wrong things in order to reach his own...Read More
Posted 4/10/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 3625
Closing the Loop on Your State Dental Conference
A couple of weeks ago Karyn posted some tips on how to prepare for your state dental conference. This week I’d like to recommend some post-conference activities that will “close the loop” on your conference endeavors. “Close the loop.” An interesting expression that I...Read More
Posted 4/4/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 3479
Over 8 million adults to gain dental benefits.  A burden or an opportunity?
With the Affordable Care Act (ObamaCare) approximately 8.3 million adults will gain dental Medicaid benefits in 2014. This is the result of increased Medicaid eligibility and states either expanding adult dental care or adding it for the first time. The ADA’s Health Policy Resources Center...Read More
Posted 3/13/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 4647
Bitcoins for Bitewings
A very brief news article on a trade website recently caught my eye with the title “Florida dentist accepts bitcoin for treatment”. I had a limited understanding of Bitcoin, considering it to be very leading edge technology and not one due to impact dentistry anytime soon. The idea of...Read More
Posted 3/6/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 2512
EHR, EDR, PMS, and now certified EHR.  Knowing the difference is the key.
The abyss of the acronym language that has become a part of our culture is ever present in both of our professional lives as well as our personal. I find that sometimes I have to refer to sites such as just to interpret what my college student is trying to say. The understanding of acronyms and...Read More
Posted 2/27/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 4205
Healthcare Dominates Best Jobs for 2014
I love year-end lists: best movies, richest people, most popular books… That’s why, when U.S. News and World Report put out “”, I was all over it. I’ll admit to wanting to assure myself that my technology skills would still be in demand, but what surprised me was both...Read More
Posted 2/20/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 4550
Changes in the Wind for the Handling of Credit/Debit Cards
Were you one of the 110 million Target customers whose credit or debit card was compromised over the holidays? No? You only shop at high-end stores where this kind of thing would never happen. That is except for the 1.1 million Neiman Marcus customers who suffered a similar fate. Changes are...Read More
Posted 2/13/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 2968
Will signature pads go away with touch screen computers?
The venerable signature pad has been a dental practice companion for years. It has been the principal tool to capture an electronic signature on documents needing a higher level of authenticity. Are their useful days numbered with the advent of touch screen displays and tablet computers? The answer...Read More
Posted 2/6/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 2952
Accessing your Dental Office Computers Remotely
On January 21st LogMeIn ( announced the end of their free remote connectivity application. Many dental offices have used this tool to access their systems from outside the office. The end of this free lunch may send you looking for an alternative and I have a few comments before you make that...Read More
Posted 1/30/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 5073
 The Passing of an Old Friend,  Windows XP (10/25/2001 – 4/8/2014)
On a nondescript October morning in 2001 Microsoft brought into the world the latest addition to its Windows family of operating systems, Windows XP. It became the beloved companion of millions of computers over the years. A web analytics firm, Net Applications, estimates that it is still being run...Read More
Posted 1/29/2014 by Mary Beth Bajornas in Maximizing Scheduling Opportunity   |  Comments: 1  |   Views: 56091
Hi. My name is Consistency. Want to hang out?
con·sist·en·cy conformity in the application of something, typically that which is necessary for the sake of logic, accuracy, or fairness. the achievement of a level of performance that does not vary greatly in quality over time. Consistency. We’ve all heard about how...Read More
Posted 1/23/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 5272
Wi-Fi opens doors – Just maybe not the ones you wish
, businesses offering Wi-Fi connections to their customers are becoming increasingly common and dental offices are no exception. As you look at doing this, keep in mind that you are not a coffee shop or hotel. You are what HIPAA defines as a covered entity and that comes with rules and regulations...Read More
Posted 1/9/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 0  |   Views: 3664
Physicians will Experience ICD-10 Anxiety in 2014.  Should Dentists?
The implementation of ICD-10 codes will have a major impact on physicians and hospitals and an industry is sprouting up around preparing them for the 10/1/2014 start date. estimates that it will cost a small physician practice $83,000 to implement the new codes. But will it impact dentistry? After...Read More
Posted 1/2/2014 by Bill Hockett in Right Click Dentistry   |  Comments: 1  |   Views: 5714
Meaningful Use and Dentistry
In February of 2009 the federal government passed the American Recovery and Reinvestment Act (ARRA) which became known as “The Stimulus”. This provided for over $780 billion to be invested in various segments of the U.S. economy. One of these segments is healthcare and dentistry can...Read More
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