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Posted 9/13/2016 by Dpamdjk in TIPS for ENTREPRENEURS!   |  Comments: 0  |   Views: 17
Entrepreneur Tip #50 - How Do I Build My Team?
One day it happens. You take on a large project or client and you need to build a team. In the past you were able to get by with support from family and friends or perhaps someone you knew or where referred to who had a few hours to spare. In many cases, you limped along with individuals who were...Read More
Posted 9/1/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 157
Consultant Tip: The Attitude of the Scheduler
1. Be optimistic; expect to succeed on every call. Decide you have already succeeded on each call. It works! 2. Be calm, confident and feel good about what you are doing. 3. Your honesty and integrity are easily perceived by the patients and are effective in getting them to follow your...Read More
Posted 6/29/2015 by DrDaMa in The Relentless Dentist Show w/ Drs. David & Karah Maloley   |  Comments: 0  |   Views: 472
Sandy Pardue: Are your Appointments Broken?  [Relentless Dentist Top 10 Series]
#1 Podcast: Sandy Pardue on Broken Appointments We are re-releasing our most popular Relentless Dentist podcast episodes onto this DentalTown Podcast thread. Our #1 most listened episode is a value-packed...Read More
Posted 5/13/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 637
Consultant Tip: 10 Actions for Increasing Treatment Acceptance
10 Actions for Increasing Treatment Acceptance Are you seeing the backs of a lot of patients’ heads? Are patients needing treatment and not accepting what you are proposing? The reality is...Read More
Posted 4/26/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 1070
Consultant Tip: How to Increase Hygiene Production
There are many things a hygienist can do to increase personal production. I highly recommend that you generate and print a report from your software showing the procedures and production by individual code. Do this for each hygiene provider in the practice. Look at the procedure counts for...Read More
Posted 4/12/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 271
Townie Resource Page: Compliments of Consultant Sandy Pardue
Hello Townies! I have prepared a page on our website for Townies to have access to my blog posts, various articles and practice management tools. I'll be adding more as time goes on. You can access our Townie Resource Page If there is something you don't see that you'd like, please don't...Read More
Posted 3/9/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 181
Consultant Tip: Appropriate Terminology for Technical Staff
Classic Practice Resources, Inc. Appropriate Terminology (Author, Unknown) In order to help our patients feel more comfortable, the following terminology guide has been developed. Keep a copy of this and review it occasionally to refresh yourself. Especially for the Technical Staff ...Read More
Posted 2/11/2015 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 729
Consultant Tip: Staff Meeting Protocol
The Purpose of Staff Meetings: Have orderly, productive, and uplifting meetings; which will help create a more unified staff and thus a more productive practice. Go over practice monitors from the previous month. Acknowledge staff members who refer patients to the office [along...Read More
Posted 12/18/2014 by howard in Dentistry Uncensored with Howard Farran   |  Comments: 5  |   Views: 2398
Top Practice Mistakes with Sandy Pardue : Howard Speaks Podcast #32
Sandy Pardue and Howard Farran talk about staff problems, lack of systems, staff training, broken appointments, patient retention, and more! There’s a reason Sandy is considered the gold standard in practice management. Listen to the Show on iTunes to listen on iTunes Listen to...Read More
Posted 12/9/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 380
Consultant Tip: How to Review a Resume
You are looking for that perfect person to work in the practice. You place an ad and start receiving resumes. Many times resumes look great, but what you see is not always what you get. Have a complete job description prepared in advance. It will be helpful to review it before you start receiving...Read More
Posted 11/3/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 384
Consultant Tip: What to Say When a Patient Wants a Filling Instead of a Crown
It's not uncommon that a patient asks if you can do something less expensive than a crown or asks if you can put in a filling instead. Solution: Tell him you certainly can and that you can put a filling in practically anything. Let him know you are not worried about the filling, but that you...Read More
Posted 10/14/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 674
Consultant Tip: Face Embezzlement Head On
Face Embezzlement Head On — by Sandy Pardue, Classic Practice Resources Embezzlement is a sad reality and a crime of opportunity. If you are a practice owner, you need to know how to...Read More
Posted 10/5/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 474
Consultant Tip: How to Train your Receptionist to Properly Greet Patients
Don't assume that your staff are greeting patients the way they would a guest in their own home. Many times they are not properly acknowledging them and they don't know what to do if they don't know the patient or recall their name. The receptionist is the first person to see the patient as they...Read More
Posted 9/15/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 1160
Tip from Consultant Sandy Pardue: Fall Use it or Lose it Letter
I recommend that every practice send fall themed"Use it or Lose it" letters to patients with both incomplete treatment and outstanding insurance benefits. This is a great way to give your practice an end of the year boost. Years ago we added a twist to our letters when we went down to the local...Read More
Posted 9/9/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 876
Tip from Consultant Sandy Pardue: Take Control of the Initial Call
It takes someone skilled to get potential new patients who call your office to actually be scheduled and then arrive at the office. You may be surprised how many times prospective patients call with the intention of scheduling an appointment and never do, or make an appointment and never show...Read More
Posted 8/21/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 5251
Tip from Consultant Sandy Pardue: Patient Goodbye's
It is of utmost importance that your patients knowyou are glad to see them when they arrive, but it is also important that they knowyou were gladyou had the opportunity to see them, visit with them and treat them. They are GUESTS in your office and should be treated as such. Therefore, it is the...Read More
Posted 8/20/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 2  |   Views: 6290
Consultant Tip: Pre-Scheduling of Hygiene Patients
To insure the viability ofthe practice, every patient should leave the office with an appointment or a future recall date. As the hygienist finishes his/her patient he/she should pre-schedule the patient for their next hygiene visit. The hygienist will print the appointment card for the patient,...Read More
Posted 8/20/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 5508
Consultant Tip: Use a "Rebilling Charge" to Motivate Slow Payers to Pay Faster
There is no question that adding a monthly rebilling charge to account balances will motivate patients to pay their bill faster. We all try to collect fees and co-pays but still manage to have patients owing money to the practice, especially since insurance companies don't always pay what is...Read More
Posted 8/13/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 6315
Consultant Tip: Individual Staff Members Personal Production
The individual staff member's personal production is very important to the success or failure of your practice. There is great cost in running an office that every staff member does not see, such as taxes, rent, office supplies, technical supplies, insurance, computers, utilities, payroll,...Read More
Posted 7/24/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 12339
Consultant Tip: Office Computer Security
Office Computer Security In order to secure the practice computer system and its resources, each person is assigned a unique and confidential user name and passcode for accessing the office software. A username defines a particular person who uses the software program. This information is...Read More
Posted 7/6/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 16355
Consultant Tip: How to Increase Your Bottom Line
Do you know the best and easiest way to increase your bottom line or profit? It's by not having open time on your schedule, which is achieved by eliminating broken appointments and controlling your schedule. For every broken appointment and time left unfilled on the schedule, your bottom line...Read More
Posted 6/25/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 0  |   Views: 19112
Consultant Tip: Handling a False Perception about Money During Case Presentation
Some people may think they cannot afford dental care when actually they can. Most people are very poor financial managers and when their money getstight they think in generalities and even fool themselves. They may even have a small amount of money in a savings account earning a very low percent of...Read More
Posted 6/24/2014 by Sandy Pardue in Sandy Pardue, Consultant/Classic Practice Resources   |  Comments: 1  |   Views: 18715
Consultant Tip: Filling Short-Notice Changes
If the Scheduling Coordinator just can't prevent a change in the schedule, the next best thing is that any changes in the schedule be filled immediately. This means that if a patient says they can't make it tomorrow, you need to fill that slot before tomorrow gets here and you are all standing...Read More
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