Believe me I know what it’s like. I’ve been there, with you, in that same conversation... Whenever you get together with other dentists or business owners the conversation always gets around to the headaches — trying to get your staff functioning as an effective team and functioning at a high level as individuals and, in general, getting things done consistently right by system, rather than by fighting fires and fixing mistakes.
In November of 2008, I was in one of those little get-togethers and someone asked me about my employee problems. When I said, “I don’t have employee problems,” they all laughed. They thought I was being sarcastic.
But afterwards, a couple of them asked me if I was serious - if I really don’t have employee headaches. They asked me for the secret. I told them, it’s not a secret, it’s the system we have in place. They literally begged me – guilted me – into writing my first book on performance management, Performance Reviews Suck.
You’ve probably been at this long enough to know you don’t have all the answers, and you likely have enough employees that you know the answer certainly isn’t MORE employees.
Things just don’t seem to change, but they can...
What would it mean to you if you could get your entire staff functioning as an effective team and functioning at a high level as individuals and, in general, getting things done consistently right by system, rather than by fighting fires and fixing mistakes?
But that’s just the beginning!
What would it mean if you could get your entire staff to consistently, actively work to improve your practice?
If you know you could achieve more, build the practice you’ve always wanted, take that vacation and forget about work, and have a less stressful, more enjoyable home life, if only everybody else around you could be counted on more, this will be life-changing for you.
Dr. Sean Tarpenning DDS, Herbert Dental, Eau Claire, WI
“As the owner of a four-dentist practice, I can now go on vacation and not think about what’s going on back at the office, or worry about shutting down while gone and losing out on a ton of business!”
THIS IS ABOUT CONTROL & FREEDOM
Isn’t that why you started your practice in the first place? Of course, it is. But...
I know, I was there. As an owner of a wholesale distribution business that grew from one employee to more than sixty, I know all too well, that far too often, the business controls you rather than you controlling it.
And freedom?... That’s what I wanted, but I was never, ever free. “IT” was always there: the business, the problems, the headaches, the employees, wondering what I’m going to need to deal with next. The business that was supposed to set me free had done the opposite.
Why is that? Why does every business owner have the same problems?
Too many hours, too many problems, too often fixing things and staff, too often working on mundane, menial tasks rather than on the important. The things that lead to real growth, more profits, and the practice you’ve always wanted.
What if you could get everyone working together, going in the same direction and taking responsibility? What if you didn’t have to take care of all those problems? What if you had time to spend on the important? What if you didn’t have to spend time on mundane, menial, everyday tasks and could work on the important? When you can do that, you’ll not only have a better, more profitable practice; but you’ll have a less stressful, more productive life outside of work.
As I mentioned, I owned a wholesale distribution company. We’ve been in business since 1970. I became the owner in the 80’s, and by the 90’s, I was right there with my business owner friends bitching and moaning about employees. But that all changed when I learned how to truly develop people and get the best out of them.
Click here to get my book for free, How to Create a Highly Productive Staff That Increases Patient Retention and Referrals.