In this episode, we discuss how to make a good first impression on who matters most -- moms! Review management, showing the benefits of dentistry, and properly educating the consumer all work towards this goal. So how do you go about it?
#90: Making a Good First Impression
- Looking at your office objectively
- Seeing from the point of view as a consumer
- How to make a good impression, PERIOD
- What can you do for THEM
- Do new patients really know the benefits of dentistry?
- How do you impress today’s mom?
- Managing reviews
- The phone: the most important first impression
- Working the front desk
- Informed patients that ask the right questions
- Why do patients only care about price? Because that’s all we’re telling them!