Dental Marketing Mastery with Howie and Mark
Dental Marketing Mastery with Howie and Mark
Mark D
In Dental Marketing Mastery, Howard Horrocks and Mark Dilatush discuss the ins and outs of dental marketing they have learned over the past 27 years.

#69: Keeping It Real With Sandy Pardue

#69: Keeping It Real With Sandy Pardue

9/21/2017 9:43:00 AM   |   Comments: 0   |   Views: 23
Pin It

Sometimes, the truth hurts. In this episode of Dental Marketing Mastery, we interview Sandy Pardue of Classic Practice Resources about training your front desk, avoiding missed opportunities, customer retention, and more!

Download
Listen

Itunes
Stitcher

Podcast Highlights:

        
  • How dentists who invest in marketing can get more from the opportunities marketing creates
  •     
  • The importance of a welcoming person on the phone
  •     
  • How no phone training can mean death
  •     
  • Live calling practices
  •     
  • The importance of returning missed calls
  •     
  • Patient retention: why patients quit
  •     
  • Staff indifference
  •     
  • How your leadership attitude affects staff
  •     
  • Treatment and followup
  •     
  • Not being afraid of facing truths
  •     
  • Not degrading the customer
Pin It
More Like This

Total Blog Activity

620
Total Bloggers
8,599
Total Blog Posts
2,397
Total Podcasts
1,104
Total Videos

Sponsors

Townie Perks

Townie® Poll

Do you use a digital caries detection device?
  

Site Help

Sally Gross, Member Services
Phone: +1-480-445-9710
Email: sally@farranmedia.com

Follow Dentaltown

Mobile App

WITH DENTALTOWN . . . NO DENTIST WILL EVER HAVE TO PRACTICE SOLO AGAIN®

WWW.DENTALTOWN.COM - WHERE THE DENTAL COMMUNITY LIVES®

9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 · Phone: +1-480-598-0001 · Fax: +1-480-598-3450
©1999-2018 Dentaltown, L.L.C., a division of Farran Media, L.L.C. · All Rights Reserved