How to Set the Culture-“Temperature” for Your Dental Group

How to Set the Culture-“Temperature” for Your Dental Group

1/5/2017 11:00:00 AM   |   Comments: 0   |   Views: 46

Every organization needs at least one thermostat. These are the leaders who can create change in response to the outside world, and do it consistently over time.” Seth Godin1

Change causes one of two responses. Depending on how you deal with it you’re either a thermometer or a thermostat.

That means that you, as a Dentrepreneur®?, either accept change or create change.

Too simplistic?

I’ll explain…

Thermometers reveal the shifts or changes in the environment. These devices give you the facts related to the current temperature surrounding you.

You can benefit from people like this in your organization. And on occasion you must deploy thermometer-like leadership and management to check the pulse of your team and organization.

But merely assessing reality and acknowledging it verbally or otherwise doesn’t create the KNOW, GROW, SCALE culture that dentrepreneurship demands.

You must evolve!

Thermostats, on the other hand, manage and change the environment. As a device they have the unique ability to synch the inside environment with the outside environment.

The results: comfort and consistency.

Not comfort as in lazy or inactive and not consistent as in unchanging.

Rather an environment that has flex and flow.

As a Dentrepreneur®? you have the ability to scale your organizational culture to the extent that you create “thermostat-ic” values throughout. TWEET THIS

That means you’re ever evolving (not for evolution’s sake) but for the sheer joy of reading your culture and responding appropriately and strategically - for GROWTH!

Thermostat-ic” Changes That Create a More Scalable Dentrepreneurial Culture

Increase urgency” throughout your culture

Start by relinquishing a bit of control. Might sound counter-intuitive given the role of a “thermostat,” but there’s a way to give up a certain type of “control.”

Perhaps a better word is “allow.” For example, allow things to happen - financial shifts, exposed weaknesses and vulnerabilities, competition, and other errors in judgement or action.

What will happen?

You’ll reduce the excess. You’ll get leaner and more responsive.

You’ll measure more important metrics. You’ll engage more honestly and openly with team members.

You’ll respond (more urgently) rather than merely defining reality and settling for status quo.

Instill a transformational mindset into your culture

Ambition gets a bad rap on occasion. Focused ambition (the brand not driven by self-centeredness) is a catalyst for change.

How?

It upsets cultural norms. It questions unproductive routines.

It creates drive toward best-practice instead of merely getting by. It spots trends and asks whether a slight, adaptive shift could increase production, etc.

It refuses to exploit. Instead, it rallies cooperation around shared (scalable) values.

Install new approaches into your culture

This implies that you must be patient with the change (transformation) process. Start with more collaboration and less command-and-control.

Your dentrepreneurial culture adapts more effectively when you create change around shared team experiences more than top-down control. TWEET THIS

Give the new approaches “time” to work. A thermostat is adjusted but the change in temperature occurs incrementally.

Open your dialogue around the changes you’re making. Team meetings, morning “huddles,” and one-on-one chats are vital to cultural buy-in and scalable shifts.

Fear no change. Only fear the unwillingness and inflexibility to do so.

As a dentrepreneur®?, you have a choice: you’re either a “thermometer” (status-quo) or you’re a “thermostat” (scalable, transformational).

I think I know where you land. Am I right?

Want more KNOW, GROW, SCALE strategies? Ready to embrace or move through a season of change but feel unprepared?

Contact us and join our team of like-minded dental “change-agents.”

Source: Tribes - We Need You to Lead Us, p102

You must be logged in to view comments.
Total Blog Activity
997
Total Bloggers
13,451
Total Blog Posts
4,671
Total Podcasts
1,788
Total Videos
Sponsors
Townie Perks
Townie® Poll
Have you ever switched practice management platforms for your practice?
  
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
©2024 Dentaltown, a division of Farran Media • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450