Many practice owners feel like they need to be SUPERDENTIST by day, and the business-minded Clark Kent by night to make sure both of their roles as a dentist and business owner are taken care of. This doesn’t have to be the case. A dental practice that is “organizationally-organized” can alleviate the stress on the practice owner and let them focus on being a dentist.
In the business world of today, being organizationally-organized means being systemized. That is how McDonalds, Ritz Carlton, UPS, and other great business successes of our time are making it happen year after year. They design and implement detailed operational systems, from the number of minutes allowed at each package drop, to the types of pillows their customers prefer. This same concept can be applied to a dental practice, it can be systemized to run like a well-oiled machine, so you can reap the rewards year after year.
The right dental business systems will make you appear like Superman and be super-organized, but without the stress and long hours. Once systems are implemented, you can take a step back and focus on dentistry because the systems will:
- create accountability
- train your employees
- provide critical instructions when a team member is missing or changes
- establish moral and ethical guidelines
- provide consistency in timing and quality of service to your patients
- reduce errors and omissions
- create checks and balances
- protect you from legal issues and risks
- and much, much more…
Systems are the backbone of any well-organized business, whether it is dentistry or the food industry. They are what allow teams to function successfully when their boss is doing dentistry 98% of the time. They are what allows your team to become self-managed, self-motivated, and self-monitoring. In the business world, these teams are called, Self-Managed Teams.
According to many business experts, self-managed teams are the future workforce structure of business. They are absolutely perfect for dental offices, because the boss must be “doing” in order to produce income and cannot waste productive time “managing” their employees. With the right systems in place, you can be the dentist, boss, leader, and business owner needed to run a successful practice without being SUPER-STRESSED DENTIST.