CareCredit Adds Free Dental Practice Management Audio Program Featuring Bernie Stoltz

Posted: May 19, 2016
Edited by Dentaltown staff

COSTA MESA, Calif.—CareCredit is expanding its educational library with the addition of a new audio program Build Your Practice by Building Patient Loyalty by Bernie Stoltz, CEO of Fortune Management, an executive coaching organization for doctors. This educational audio program is available free to dentists and teams who accept CareCredit.

In the new audio program, Stoltz gives practical advice on how to build a practice with patients who are committed to their oral health and loyal to the dentist and team. Stoltz details how to create a practice environment that patients fall in love with, how to emotionally connect with patients at every communication opportunity, and how to attract new patients in today’s social media world.

He also shares his “power questions” that energize and empower the dental team to deliver consistent excellence, resulting in patients who enjoy coming to the practice and referring friends and family. 
  
“There is a great opportunity for the dentist and team to deliver care so exceptional, clinically and emotionally, that patients can’t help but become raving advocates,” says Stoltz.  “When patients are advocates who are loyal and happily refer friends and family, it’s more like taking care of friends than treating patients.”    

CareCredit’s educational library features leading practice educators sharing insights on key practice management issues.

“CareCredit continues to be committed to helping dentists and teams by connecting them to practical solutions on topics such as overhead management, attracting new patients and increasing referrals,” said Bete Johnson, vice president of business development, CareCredit.

Practices that currently accept the CareCredit credit card can request a copy of this complimentary audio program by contacting their Practice Development Team at (800) 859-9975 option 1, then 6.  Practices that haven't added CareCredit as a financing solution can call (800) 300-3046, option 5, to request their complimentary copy.


 
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